While it is possible for Smart Access applications to work with some unsupported devices, we recommend using the supported devices below and ensuring they are kept up to date.

We routinely test browsers for the product to work optimally. If we are unable to support functionality due to your browser, you receive an error message that the browser isn't supported.

Fully Supported Devices

Manufacturer

Supported Devices

Apple

iPhone 7 & newer

Google

Pixel 3 & newer

Samsung

Tab Active 2

Zebra

TC-8000/8300

TC-70/71

ET-51

MC-9300

Fully Supported Operating Systems

Platform

Version

iOS

iOS 13 & newer

Android

Android 6 & newer

WebView 60 & newer

Conditionally Supported Operating Systems

Platform

Version

iOS

iOS 12 & older

Android

Android 5 & older

WebView 59 & older

Conditionally supported devices may require additional support to accommodate for older software and create the best possible experience on these devices. It is also possible that some features will not comply with older operating systems and will not be available on all conditionally supported devices.

All supported or conditionally supported devices will be governed through a contracted MSA along with respective SLAs. Please contact your Smart Access CSM for further information.

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