Observations
Capture behavioral insights and coaching interactions systematically. Configure observation types, compliance requirements, and trend analytics
By Noopur1 author3 articles
- How to Preview an ObservationLocate and review a job function observation in read-only mode, or start one against an associate for testing.
- How to Review an Observation and Submit FeedbackReview an observation's prompts, guidance, images, and response choices in Smart Access via a test observation, and submit feedback when something needs to be clarified, corrected, or improved.
- Formula configuration guide
