Smart Access

John White

Best practices and knowledgebase for Moments, Articles, Stories, Objects and other platform content management tools

Overview, creating articles, adding media, and publishing

How to add images, video and other media to Articles

How to view Articles in the Universal App

Using Job Function groups to organize your content

Viewing Job Functions and Groups in the Universal App

Using Creator and other editing tools to manage Stories

How to use the Stories collaboration and review tools

How to view and play Stories in the Universal App

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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